Please understand that we are a small business and currently have a mighty team of 2 people emailing, confirming, processing, and packing all your orders.
We appreciate your patience and kindness as we do our best to get your goodies sent to you a as soon as possible!
ONLINE Shipping policy
Please allow 3-5 business days for our team to process your order.
Orders received after 5 PM PST will be processed on the next business day.
We typically ship via USPS or UPS and do not ship on U.S. holidays and weekends.
Once processed, orders shipped within the U.S. typically arrive within 7-14 business days.
International orders typically arrive within 14-21 business days.
For International online orders we only ship to Canada .
If there’s a delay in your order, please check the tracking information provided in your order confirmation email.
We cannot be responsible for carrier or customs delays.
Have a problem with your order?
Check out our FAQ and full return policy.
We offer refunds and replacements within 60 days of your original order date.
Still have questions? Email us at brycekhodraws@gmail.com
convention pre-order shipping policy
Please allow 7 business days for our team to process your order after you have confirmed your address & order through email.
Orders confirmed after 5 PM PST will be processed on the next business day.
(often times our processing times will vary due to our teams being at other conventions, please email if you would like a more specific timeline)
We typically ship via USPS or UPS and do not ship on U.S. holidays and weekends.
Once processed, orders shipped within the U.S. typically arrive within 7-14 business days.
International orders typically arrive within 14-21 business days.
For International online orders we only ship to Canada.
If there’s a delay in your order, please check the tracking information provided in your order confirmation email.
We cannot be responsible for carrier or customs delays.
Have a problem with your order?
Check out our FAQ and full return policy.
We offer refunds and replacements within 60 days of your original order date.
Still have questions? Email us at brycekhodraws@gmail.com